Return Policy

When you receive your shipment, please inspect the packaging carefully, and note with the delivery driver any damage to the packaging at the time.
If possible, take pictures and send them to us - and we will assist you in rectifying your order.

Customer must notify us of damaged or missing items within three business days.
Please call our Customer Service Center at (650) 837-8400.

Restocking fees may apply.

Please allow 7-10 business days for returns to be inspected and credited once received.

The customer is responsible for return freight and will not be refunded.

As always, customer satisfaction is our first priority - so don't hesitate to call us.